Toyota Parts & Service
Reminding people they need to get their car serviced is a pretty thankless job. Luckily, Toyota has Jan. Known for her superhuman customer service abilities, unflappable demeanor and endless fascination with all things automotive, Jan makes even the most mundane maintenance reminders something to look forward to. And with Parts & Service recently overtaking car sales as Toyota's number one profit driver, her tactics seem to be working.
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